Receptionist

The Receptionist will be responsible for a wide range of day-to-day duties relative to maintaining a professional representation of ACHE/ARCOM as the first point of contact for the organization and acting as administrative support for various departments.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Professionally welcomes and greets guests in the main lobby, directing to the appropriate department and/or making announcement of the guests’ arrival.
  • Manages incoming calls and refers caller to appropriate individual, transferring calls as applicable to individual or if unavailable to administrative support or voice mail.
  • Provides callers with information such as ARCOM address, directions to ARCOM, web site, or other related information.
  • Provides assistance to students, employees, and visitors in the Campus Store, to include sales, assisting customers, inventory, stocking.
  • Process purchase requisitions for VP & COO, Procurement Manager, Director of HR and the Security Department.
  • Responds to inquiries from guests in person and to callers on the phone.
  • Responsible for ordering general office supplies and maintaining adequate inventory for the staff and faculty.
  • Responsible for ordering name badges and business cards.
  • Ensure that the entrance area, main lobby, atrium and student dining area are professionally maintained.
  • Monitor and control entry access systems.
  • Provide feedback for better serving guests and callers.
  • Other duties as assigned by the Vice President and Chief Operating Officer or his/her designee.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum Qualifications

  • High school degree or equivalent.
  • Experience in a professional office environment.
  • Receptionist experience and/or acting as the first point of contact for callers and guests in person at an organization or business.

 Preferred Qualifications

  • Associates degree or greater.
  • Two Years (2) experience serving as receptionist and/or administrative support in a professional office environment.
  • Experience working in an educational environment.

 Required knowledge, skills, and abilities

  • Ability to handle financial transactions & utilize/manage spreadsheet and inventories.
  • Ability to assist all employees and guests as a team player.
  • Ability to convey professionalism as first point of contact for ARCOM.
  • Excellent communication skills, both oral and written.
  • Position requires excellent attendance and punctuality.
  • Good computer skills. Proficient use of Microsoft Office products.
  • Ability to learn and take instruction.
  • Ability to create and refine processes.
  • Ability to handle multiple tasks and projects simultaneously.

If you need assistance in the application process because of a disability, or for any other reason, please contact Barbara Jetton, director of Human Resources, at 479.308.2291 or barbara.jetton@acheedu.org.